Orders will be shipped within 1 to 3 business days, with the deadline being 12 noon, excluding Sundays and public holidays (including Obon and New Year's holidays).
The shipping time varies depending on the items and quantity ordered, so please contact us in advance if you are in a hurry.
*We accept orders for delivery within 7 days of the order date. Please note that we cannot accommodate reservations.

You can specify the delivery date and time. You can choose from the following time slots.
[9:00-12:00, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 20:00-21:00]
*Please note that if you specify a delivery time, the delivery date for regular delivery may be delayed to the next day.

We do not accept cancellations or returns after an order has been completed. Since the system processes orders automatically, we cannot accept any cancellations or changes to your order once payment has been completed. Please carefully review and confirm your order details before placing your order.

We accept size exchanges for customer convenience. We will only do so if the desired size is in stock and you contact us within 3 days of receiving the product. Please note that we do not accept returns, so please be sure to carefully consider and confirm the details before placing your order.

You can currently see it at VENTURER TOKYO in Tokyo. Please note that stock availability differs between the physical store and the online store, so please contact us for the latest stock information.

All of the products we handle are sourced directly from the manufacturers or from their domestic distributors.
As we operate as an official dealer authorized by the manufacturer, we do not sell any counterfeit or copy products. *Please be aware of websites that use our product images or copyrighted images, or that imitate our online store.

You can use our gift wrapping set inclusion service (for a fee), which will be delivered along with your purchased item. You can add gift wrapping on the shopping cart screen when placing your order.

To promote paperless operations, our store uses shipment notification emails as delivery slips. Receipts can be issued from your My Page.